Shipping Time
Production and Delivery Time
Estimated delivery time = Production time + Shipping time
Orders are typically produced and shipped within 3–7 business days after purchase. Shipping times begin once the order has shipped.
- Standard Shipping: 10–20 business days
- Priority Shipping: 5–7 business days
- Free Shipping: 10–20 business days
Delivery times are estimates and may vary due to the destination, customs processing, carrier delays, or other factors outside our control.
Shipping Carriers
We may use USPS, DHL, EMS, YunExpress, or local postal services, depending on the destination and service selected.
Order Tracking
When tracking is available, we’ll email your tracking number with the shipping confirmation so you can follow your package online. Tracking information may take some time to appear after the carrier receives the shipment.
If your tracking number hasn’t updated after 1–2 weeks, contact us at support@zonecozy.com.